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Job Descriptions - LIS Student Assistants
Category A wage ($7.40-$7.90)
Acquisitions/Periodicals: Responsible for purchasing books and other materials for the library. Responsible for ordering and receiving periodicals, newspapers and microforms. Work includes the opening, sorting, checking in, and shelving materials. Other duties may include searching the online catalog, filing, photocopying, un-boxing book shipments, helping with sending/receiving materials to and from the bindery. Must be competent with computer use. (weekdays 8am-4pm)
Archives/Special Collections: Responsible for processing college records & personal papers. Provides reference service to Archive patrons. Tasks include transcribing and proofreading documents, organizing papers and photographs and performing original research. Attention to detail required. (weekdays 8am-4pm & Monday and Wednesday 6pm-9pm)
Desk Attendant: Provides frontline assistance, answers library's main phone line, greets visitors and provides building security assistance. Responsible for checking items in and out of the library. Provide information regarding library policies. Manage various collections within the circulation area. Serves as computer consultant and provides teir one technology support. Expected to have an intermediate working knowledge of common computer applications and tasks supported in the library. Familiarity with both Mac and Windows operating systems. Requires participation in weekly mandatory training. Requires a student assistant who pays great attention to detail and exhibits exceptional customer service skills. (days, evenings & weekends)
Interlibrary Loan: Responsible for processing incoming and outgoing items using interlibrary loan management programs. Tasks include searching the online catalog, getting items from the shelves, scanning, data entry, photocopying, and preparing items for shipment. (weekdays 8am-8pm)
Shelving: Responsible for returning circulated books to the stacks. Student employees must pay great attention to detail and be self-motivated. Employees work independently and set their own schedules in consultation with access services department. (days, evenings & weekends)
Storage: Responsible for searching,
shelving and maintaining items located in the off campus storage facility. Must receive driver's certification through DPS.
Other duties include record keeping and contacting patrons.
Category B wage ($7.55-$8.05)
Research Services Assistant: Responsible for providing support to liaison librarians and associate director for research and instructional services. Assists with searching and formatting book lists for acquisitions decisions. Prepares materials used by librarians in library instruction, assists with library events and publicity,etc. Works with different librarians; must have web skills, pay attention to detail, and be able to work independently.(flexible)
Category C wage ($7.80-$8.30)
Library Digital Services Assistant: Assists with projects related to Library Digital Services. Expected to be service oriented and willing to take on different projects. Some projects may include: developing online research tools and tutorials and creating attractive and functional web interfaces. High level of previous work experience or knowledge is required. Strong technical skills, excellent decision making and problem solving skills. (days, evenings)
Media Center Assistant: Responsibilities include support of technology needs for patrons of the media center. Provide assistance to patrons using audio, video, graphics and web development applications. Manage and circulate media equipment. Assist staff on multimedia projects in Academic Technology. Create tutorials on multimedia applications for trainings & user reference. Assistant will help maintain smart classroom equipment & other technical duties as assigned. Must be reliable and punctual and possess strong technical & problem solving skills. (days, evenings & weekends)
Category D wage ($8.05-$8.55)
Library Supervisor: Responsible for providing library public services. Must have detailed knowledge of the Waidner-Spahr Library building and the services the library supports. Expected to supervise student coverage of desks, provide initial reference services to patrons, oversee the general operation and security of the library building, conduct opening and closing procedures of library. Required training and monthly meeting attendance. Minimum qualifications: 1 year experience as a Waidner-Spahr Library employee, detailed knowledge software programs supported in the library, and services provided by LIS. Must exhibit excellent decision making and problem solving skills. Required to work night and weekend hours. Also required to stay on campus during fall pause and through the last day of final exams during each semester. (days, evenings & weekends)
RSA Student Help Desk: Responsible for providing technology assistance to users at two high-traffic service points, assisting walk-in clients and answering telephone calls, and escalating when necessary. Expected to work shifts at both service points: LIS Help Desk and RSA in the HUB Microroom. Regular meeting attendance required.
Candidates must possess:
Excellent technical trouble shooting and diagnostic skills, including keeping accurate and detailed logs; familiarity with hardware diagnostics a plus. Strong familiarity with campus systems, tasks, and supported software (passwords / Gateway / email / Banner, MS Office suite, wired and wireless network); the use, support, and installation of Mac and Windows operating systems; malware and virus removal. Strong customer service skills, including professional attitude and demeanor, and pleasant phone ettiquette; strong verbal and written communication skills including being able to clearly communicate to clients the nature of their problems and solution.